Cookies & Privacy Policy

This Privacy and Cookies Policy explains how Antiques To Buy collects, uses, stores and protects personal information when you use antiquestobuy.co.uk.

It applies when you visit the website, create an account, purchase a seller subscription, publish a listing, contact a seller, submit an enquiry or otherwise communicate with Antiques To Buy.

Important: Sellers are independent users of the platform. Where a buyer gives personal information directly to a seller, the seller may have their own data protection responsibilities for how that information is used and stored.

1. Who is responsible for your information?

Antiques To Buy is the data controller for personal information collected and used to operate antiquestobuy.co.uk.

Questions about this policy, requests concerning your personal information and privacy complaints may be submitted through the contact options available on the Antiques To Buy website.

Sellers may separately become responsible for information they receive directly from buyers. This may include a buyer’s name, email address, telephone number, delivery address or other information supplied when discussing a possible purchase.

2. Information we may collect

The information we collect depends on how you use the website and the services you choose to use.

2.1 Account and profile information

When you register or create a seller profile, we may collect:

  • your name;
  • username and account identifier;
  • email address;
  • telephone number;
  • business or dealer name;
  • business address or general location;
  • profile image or business logo;
  • profile description and website details;
  • account preferences;
  • subscription type and status; and
  • a password stored in an encrypted or hashed form.

2.2 Listing information

When a seller publishes an item, we may collect and display:

  • item titles and descriptions;
  • prices and item locations;
  • photographs and uploaded media;
  • item categories and attributes;
  • information about age, condition, maker or provenance;
  • seller contact information;
  • delivery or collection information; and
  • listing publication, modification and removal dates.

2.3 Enquiries and communications

We may collect information provided through:

  • buyer enquiry forms;
  • seller contact forms;
  • general website contact forms;
  • account and technical support requests;
  • listing or user reports;
  • complaints and disputes reported to us; and
  • emails or other correspondence sent to Antiques To Buy.

This may include your name, email address, telephone number, message, relevant listing details and any documents or photographs you choose to supply.

2.4 Subscription and payment information

Seller subscription payments may be handled by Stripe or another secure payment provider.

Antiques To Buy may receive:

  • the payer’s name;
  • billing contact information;
  • the subscription selected;
  • payment status;
  • transaction or customer reference numbers;
  • renewal and cancellation dates;
  • limited card information, such as the card type and final digits; and
  • payment failure or fraud-prevention information.

Antiques To Buy does not normally receive or store your complete payment card number or card security code. These details are handled by the payment provider.

2.5 Technical and usage information

When you visit or use the website, technical information may be collected automatically, including:

  • your IP address;
  • browser type and version;
  • device type;
  • operating system;
  • approximate location derived from your IP address;
  • the website or search engine that referred you;
  • pages viewed and actions performed;
  • dates and times of visits;
  • login activity;
  • security events;
  • cookie or device identifiers; and
  • website error, performance and diagnostic information.

2.6 Marketing preferences

We may record whether you have agreed to receive marketing messages and when you subscribed, unsubscribed or changed your communication preferences.

3. How we collect information

We may collect information:

  • directly from you when you create or update an account;
  • when you purchase, renew or cancel a seller subscription;
  • when you create, edit or remove a listing;
  • when you upload an image or other content;
  • when you submit an enquiry, report or contact form;
  • automatically when you use the website;
  • from payment and subscription providers;
  • from a buyer or seller involved in a reported issue;
  • from website security and fraud-prevention services; and
  • from publicly available business information.

4. Why we use personal information

Purpose Information commonly used Lawful basis
Creating and administering accounts Name, email address, username, profile information and login details Performance of a contract and our legitimate interests
Publishing seller profiles and listings Seller details, listing descriptions, photographs, prices and contact information Performance of a contract
Processing seller subscriptions Billing details, payment references, subscription and renewal information Performance of a contract and compliance with legal obligations
Sending buyer enquiries to sellers Buyer name, contact details, message and relevant listing information Steps requested by the buyer and our legitimate interests
Providing support and responding to enquiries Contact details, account information and correspondence Performance of a contract and our legitimate interests
Preventing fraud, spam and misuse Account, technical, security, listing and payment information Our legitimate interests and compliance with legal obligations
Reviewing reported listings or accounts Listing information, reports, communications and account details Our legitimate interests
Maintaining website security and reliability IP addresses, login records, device details and security logs Our legitimate interests
Measuring and improving website performance Cookie, device and website usage information Consent where required
Displaying and measuring online advertising Cookie, device and browsing information Consent where required
Sending promotional emails Name, email address and marketing preferences Consent or legitimate interests where legally permitted
Maintaining legal and accounting records Account, payment, subscription and correspondence records Compliance with legal obligations

5. Our legitimate interests

Where we rely on legitimate interests, those interests may include:

  • operating and improving the website;
  • providing customer and account support;
  • protecting users and the website from fraud, spam and cyberattacks;
  • investigating reports and enforcing our Terms and Conditions;
  • maintaining accurate business and subscription records;
  • understanding how the service is used;
  • maintaining the security and reliability of the platform; and
  • communicating important service and account information.

When relying on legitimate interests, we consider whether the use of the information is necessary and whether our interests are outweighed by your rights and reasonable expectations.

6. Public seller and listing information

Antiques To Buy is a public advertising platform. Seller profiles and listings may be visible to anyone visiting the website.

Publicly visible information may include:

  • seller or dealer name;
  • profile image or logo;
  • business description;
  • general business location;
  • seller website and contact information;
  • item titles and descriptions;
  • prices;
  • photographs;
  • delivery or collection details; and
  • other information intentionally included in a public listing.

Public information may be indexed by search engines, displayed in search results, shared on social media, included in newsletters or used to promote Antiques To Buy and its listings.

You should not place information in a seller profile or listing that you do not want to be publicly accessible.

Removing information from Antiques To Buy may not immediately remove cached, archived or copied versions held by search engines and other third parties.

7. Buyer enquiries

When a buyer contacts a seller using an enquiry form, the information entered may be sent directly to the seller responsible for the listing.

This may include:

  • the buyer’s name;
  • email address;
  • telephone number;
  • the enquiry message; and
  • information identifying the relevant listing.

Buyers should only provide information reasonably necessary to discuss the item or proposed transaction.

Sellers should only use buyer information to respond to the enquiry, discuss or complete a transaction, provide after-sale assistance or comply with legal obligations.

Sellers must not use buyer information for unrelated marketing without an appropriate legal basis or required consent.

8. Who we may share information with

We may share personal information with:

  • sellers who receive buyer enquiries;
  • buyers where information is required for seller communication;
  • payment and subscription providers such as Stripe;
  • website hosting and server providers;
  • website backup and security providers;
  • email delivery and communication services;
  • analytics providers where the required consent has been given;
  • advertising providers where the required consent has been given;
  • professional advisers, including accountants and solicitors;
  • organisations involved in the sale, transfer or restructuring of the business, subject to appropriate protections; and
  • other parties where reasonably necessary to establish, exercise or defend legal rights.

Service providers are only permitted to use information as needed to provide their contracted services and must apply appropriate protections.

Antiques To Buy does not sell personal information to advertisers.

9. International transfers

Some providers used to operate the website may process personal information outside the United Kingdom.

Where information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal safeguard is used. This may include:

  • a UK adequacy regulation;
  • approved contractual clauses;
  • a recognised data transfer agreement or addendum; or
  • another transfer mechanism permitted by data protection law.

10. How long we keep personal information

We keep information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may also take account of legal, tax, accounting, security, fraud-prevention and dispute-resolution requirements.

Information Typical retention approach
Active account and profile information Retained while the account remains active and as necessary to provide the service
Closed account information Deleted or anonymised after a reasonable closure period unless it is needed for legal, accounting, payment, security or dispute purposes
Listings and uploaded photographs Retained while published and for a reasonable period afterwards for backups, records, security and dispute handling
Subscription and payment records Normally retained for up to seven years where required for tax, accounting or legal purposes
Buyer enquiries and correspondence Retained for as long as reasonably necessary to respond and maintain an appropriate business record
Security and access logs Retained for a limited period appropriate for website security, fraud detection and investigation
Cookie and analytics information Retained according to the lifetime of the cookie and the relevant provider’s settings
Marketing preferences Retained while marketing continues and afterwards as necessary to keep a record of an unsubscribe request

Information may be kept for longer where a complaint, dispute, security investigation or legal obligation makes this necessary.

11. Uploaded photographs and location information

Photographs may contain embedded metadata, including the device used, date, time or GPS location where the image was taken.

Sellers should remove location metadata before uploading photographs if they do not want this information to be available to visitors who download or inspect the image.

Antiques To Buy is not responsible for personal or location information intentionally or accidentally included in an uploaded image.

12. Marketing communications

We may send service communications concerning:

  • account administration;
  • subscription payments and renewals;
  • seller listings;
  • security alerts;
  • support enquiries;
  • changes to the service; and
  • important changes to our policies or Terms and Conditions.

These are service messages rather than promotional marketing and may be necessary for providing the service.

Promotional emails may be sent where you have consented or where another lawful marketing basis applies.

You can unsubscribe from promotional messages using the unsubscribe link included in the email or by contacting us.

Unsubscribing from promotional emails will not prevent essential account, payment, security or service communications.

13. What are cookies?

Cookies are small text files that websites place on a visitor’s browser or device.

The website may also use similar storage and access technologies, including local storage, pixels, tags and scripts.

Cookies may be used to:

  • keep users signed in;
  • protect accounts and forms;
  • remember preferences;
  • support seller dashboard functions;
  • complete subscription payments;
  • measure website use and performance;
  • prevent fraud and abuse;
  • display advertisements; and
  • measure advertising effectiveness.

14. Types of cookies we may use

14.1 Essential cookies

Essential cookies are required for the website or a service requested by the visitor to function correctly.

They may be used for:

  • account login and authentication;
  • website and account security;
  • fraud and spam prevention;
  • remembering cookie preferences;
  • maintaining website sessions;
  • submitting forms;
  • seller account and dashboard functions;
  • subscription checkout and payment processing;
  • load balancing; and
  • website reliability.

Essential cookies do not normally require consent where they are strictly necessary to provide a service requested by the visitor.

14.2 Functional cookies

Functional cookies may remember optional choices and features, including:

  • saved or favourite listings;
  • display preferences;
  • search preferences;
  • previously entered information; and
  • other optional website settings.

14.3 Analytics cookies

Analytics cookies help us understand how visitors find and use the website.

Analytics services may include Google Analytics or a similar provider.

Analytics information may include:

  • pages viewed;
  • time spent on the website;
  • links and features used;
  • device and browser type;
  • approximate location;
  • referring websites and search engines;
  • website errors; and
  • general visitor journeys.

Analytics cookies should only be activated after the visitor has given the required consent.

14.4 Advertising cookies

Antiques To Buy may display advertising and use advertising services such as Google advertising products.

Advertising cookies may be used to:

  • display relevant advertisements;
  • measure advertisement performance;
  • limit how often the same advert is displayed;
  • detect invalid or fraudulent advertisement activity;
  • understand whether an advertisement led to a website visit; and
  • personalise advertising where the visitor has agreed.

Advertising providers may combine information collected through Antiques To Buy with information obtained through other websites or services, subject to their own privacy policies and the visitor’s consent choices.

Non-essential advertising cookies should only be activated after the required consent has been given.

14.5 Payment cookies

Stripe or another payment provider may use cookies and similar technologies during subscription checkout.

These may be required for:

  • secure payment processing;
  • fraud prevention;
  • authentication;
  • remembering a checkout session; and
  • protecting payment forms.

14.6 Security cookies

Security tools may use cookies or similar identifiers to distinguish genuine visitors from automated activity, prevent attacks, control login attempts and detect suspicious behaviour.

15. Cookie category summary

Category Purpose Consent position
Essential Login, security, forms, website sessions, checkout and cookie preferences Consent is not normally required where the cookie is strictly necessary
Functional Optional preferences, favourites and enhanced website features Consent may be required depending on the function
Analytics Website statistics, usage measurement and performance improvement Consent is generally required before activation
Advertising Advertising delivery, personalisation, frequency control and measurement Consent is generally required before activation
Payment Secure subscription payments, authentication and fraud prevention Consent is not normally required where strictly necessary for the requested transaction
Security Attack prevention, bot detection, login protection and website security Consent is not normally required where strictly necessary

The exact cookies used may change when website features, plugins, advertising services or payment providers are updated.

16. Cookie consent and choices

Where required, visitors will be shown cookie controls before non-essential cookies are activated.

Visitors should be able to accept, reject or manage non-essential cookie categories through the cookie banner or cookie settings available on the website.

Rejecting non-essential cookies should not prevent normal use of the website, although some optional or personalised features may be unavailable.

Cookie preferences may be stored using an essential cookie so that the website remembers the visitor’s decision.

17. Managing cookies through your browser

Most browsers allow you to view, delete or block cookies through their settings.

Blocking all cookies may prevent parts of Antiques To Buy from operating correctly, including:

  • account login;
  • seller dashboard features;
  • favourite listings;
  • contact forms;
  • subscription checkout; and
  • saved cookie preferences.

Browser controls apply to the specific browser and device being used. Preferences may need to be updated separately on other devices or browsers.

18. Embedded and third-party content

Pages may include content or services provided by other websites, such as:

  • videos;
  • maps;
  • social media features;
  • external advertisements;
  • payment forms; and
  • links to seller websites.

Embedded content may behave as though you visited the provider’s website directly. The provider may collect information, use cookies and record interactions, subject to the visitor’s consent choices and the provider’s own privacy policy.

19. Website security

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

Measures may include:

  • encrypted website connections;
  • password hashing;
  • administrative access controls;
  • website firewalls;
  • malware and security monitoring;
  • login protection;
  • software and security updates;
  • website backups; and
  • server and activity monitoring.

No website or internet transmission can be guaranteed to be completely secure.

Users are responsible for choosing a secure password, keeping login information confidential and notifying us if they suspect unauthorised account access.

20. Your data protection rights

Depending on the circumstances, you may have the right to:

  • be informed about how your information is used;
  • request access to personal information held about you;
  • ask for inaccurate or incomplete information to be corrected;
  • request deletion of information in certain circumstances;
  • request restriction of processing in certain circumstances;
  • object to processing based on legitimate interests;
  • object to direct marketing at any time;
  • receive certain information in a portable format;
  • withdraw consent where processing relies on consent; and
  • raise concerns about significant decisions made solely through automated processing, where applicable.

These rights are not absolute. A request may be limited where information must be kept to comply with a legal obligation, protect another person’s rights, prevent fraud or establish or defend a legal claim.

We may ask for information to confirm your identity before responding to a privacy request.

21. Accessing, correcting or deleting your account information

Registered users may be able to view and edit certain personal and profile information through their account.

To request account closure, access to information or another privacy right, contact Antiques To Buy through the contact options available on the website.

Closing an account does not necessarily require immediate deletion of every record. Information may continue to be retained where required for:

  • tax or accounting records;
  • subscription and payment records;
  • fraud and security prevention;
  • handling complaints or disputes;
  • enforcing our Terms and Conditions; or
  • other legal obligations.

22. Children

Antiques To Buy accounts, seller subscriptions and marketplace transactions are intended for people aged 18 or over.

We do not knowingly invite children to create seller accounts or enter into transactions through the platform.

Please contact us if you believe a child has supplied personal information without appropriate authority.

23. Privacy complaints

Privacy concerns should first be submitted to Antiques To Buy through the contact options available on the website. This gives us an opportunity to investigate and respond.

You also have the right to complain to the Information Commissioner’s Office if you are dissatisfied with how your personal information has been handled.

24. Changes to this policy

We may update this Privacy and Cookies Policy when the website, services, plugins, payment providers, advertising arrangements or legal requirements change.

The updated policy will be published on this page with a revised last-updated date. Significant changes may also be communicated through the website or by email.

25. Contacting Antiques To Buy

Questions about this Privacy and Cookies Policy, requests to exercise data protection rights and privacy complaints may be submitted through the contact options available on the Antiques To Buy website.

Please provide enough information for us to identify your account or enquiry and understand the request.

Cookie configuration reminder: Publishing this policy does not itself control cookies. The website’s cookie consent system should prevent non-essential analytics and advertising cookies from loading until the visitor has made the required choice.

Last updated: 10 July 2026